Frequently Asked Questions
General
What is Enhance Hair Co.?
Enhance Hair Co. is a professional hair extension brand offering ethically sourced, single-donor hair designed for seamless installs, natural blending, and long-lasting wear.
Is your hair 100% human hair?
Yes. All Enhance Hair Co. extensions are made from 100% ethically sourced, single-donor human Remy hair. No synthetic fibers. No mixed origins.
Stylist Access
Frequently Asked Questions
Orders & Shipping
Are your extensions double drawn?
Yes. Our extensions are double drawn to ensure consistent density from root to tip with no thin ends.
Where is your hair sourced from?
Our hair is ethically sourced from approved regions with full donor consent and fair compensation practices.
What types of wefts do you offer?
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
We offer professional-grade micro wefts designed to lay flat, feel lightweight, and be fully customizable for different installation methods.
Extensions & Quality
What types of wefts do you offer?
We offer professional-grade micro wefts designed to lay flat, feel lightweight, and be fully customizable for different installation methods.
Can the wefts be cut?
Yes. Our micro wefts can be cut anywhere without shedding or unraveling.
How long does the hair last?
With proper care, Enhance Hair Co. extensions can last 9–12 months or longer, depending on installation method and maintenance.
Will the color fade?
Our colors are professionally formulated for longevity. Proper home care and professional maintenance are recommended to preserve tone and integrity.
Stylist Access
Do I need to be licensed to purchase professional collections?
Yes. Professional pricing and collections are available to licensed stylists only.
How do I apply for stylist access?
You can apply through our Stylist Verification page by submitting your license information. Once approved, you’ll receive access to professional pricing and collections.
How long does stylist approval take?
Most applications are reviewed within 1–3 business days.
What happens after I’m approved?
Once approved, your account will be tagged and you’ll gain access to:
- Professional pricing
- Stylist-only collections
- Exclusive product offerings
Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Shipping times vary by location and method selected at checkout.
Do you offer same-day shipping?
Same-day shipping may be available for orders placed before the listed cutoff time (when applicable).
Do you ship internationally?
International shipping availability may vary. Please see checkout for current options.
Return & Exchanges
What is your return policy?
We accept returns within 7 days of delivery on unused, uninstalled, and unopened products in original packaging.
Are custom or used extensions returnable?
No. For hygiene and quality control reasons, installed, altered, or custom-colored extensions are final sale.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Care & Maintenance
How should I care for my extensions?
We recommend:
- Sulfate-free, professional products
- Heat Protections
- Oiling ends 1-2 a day
- Proper brushing and storage
- Regular professional maintenance
Full care instructions are provided with every order.
Can I tone or color the hair?
Yes, but all chemical services should be performed by a licensed professional. We recommend strand testing before any service.
Contract & Support
How can I contact Enhance Hair Co.?
You can reach us through our Contact page or email us directly for order support, stylist inquiries, or general questions.
Email: m.f.huckabee@gmail.com